Practical steps
Use this as a working checklist. The advice is useful on its own; MyTitan is introduced only where the workflow naturally benefits from being connected.
Step 1
Document the best current version
Standardisation starts with the process that already works best, not an abstract process map nobody follows.
- Choose one repeat workflow
- Write the actual steps
- Identify where judgement is still needed
Step 2
Turn judgement into checkpoints
Not everything should be automated. Some steps need a human decision, but that decision still needs a clear trigger.
- Name approval points
- Define required evidence
- Record who can decide
Step 3
Review the standard after real use
A standard process should improve after it meets real customer work.
- Collect exceptions
- Update templates carefully
- Avoid adding fields that nobody uses